Customer Data Analyst at Exonar
Reading, GB

What we do

Exonar enables organisations to understand the content and intent of the structured and unstructured information they hold and take action on the insights they discover.

We use machine learning and big data technology (usually in the customer environment) to ingest, index and organise data at scale often as part of large information governance, data discovery and privacy programmes.

More information can be found at www.exonar.com  

 

What we’re looking for

We’re looking for a customer facing data analyst to provide support and consulting to our clients.

You’re someone who enjoys working with detailed data, analysing information, bringing structure, finding trends and making a personal difference.

You will need the confidence and experience to independently lead client conversations and build relationships to fulfil both client and Exonar needs.

If you’re a self-starter, passionate about customers and comfortable working in a fast-paced environment then this is a fantastic opportunity to work with leading edge tech and high-profile clients.

 

What you’ll be doing

You’ll be meeting with and working on-site with our customers to help analyse their data at scale using the Exonar software. This will be a mix of unstructured data (e.g. emails, documents) and structured data (i.e. rows from databases) that have been indexed on the Exonar platform.

The key to success will be the approach you take to translate business requirements into logical data searches and analysis. This won’t always be obvious so you’ll need to be creative engaging with customer teams and our technology.

You’ll be ready to attend customer workshops, steer discussions and build consensus and a plan for analysis of data.

Contribute to training materials for clients, partners and Exonar personnel.

Collaborate as part of a close team to drive the growth of the company, contributing towards the greater success of our company and our clients.

The majority of your time will be interacting with customers, although a big part of your role will be bringing clients stories to life internally and making sure the support they need is in place.

 

Your experience

The perfect candidate would come to us with:

  • 5+ years relevant data analysis experience
  • Technical skills including ad-hoc scripts/tools – this is definitely a hands on role.
  • Comfortable in Linux basics with some scripting or BI preferred
  • Analytical expertise with tangible experience of converting a dataset into high level information and actionable insights.
  • Experience of working with business applications, a good grasp of technology and ability to understand technical concepts and IT infrastructure.
  • Experience in eDiscovery, Information or cyber security, privacy or information governance and compliance would be beneficial.

If you’d like to apply, please email your CV and a covering letter.

 

Exonar culture

Exonar is a fast-paced and friendly place to work, benefitting from a ‘start up’ culture and the opportunity to work with and learn from a fantastic group of colleagues.

You will be working on new challenges every day and will find yourself pushing the boundaries of your knowledge and developing new skills frequently. 

A huge benefit of working for Exonar is the flexibility you’ll have in developing yourself and shaping your role. You will work with a supportive and close knit team, and will have responsibility for delivering client success and the opportunity to drive the growth of the company from day one. 

If you are motivated by solving complex problems with out-of-the-box thinking, and providing solutions that deliver real results, you’ll enjoy working at Exonar.