Head of Human Resources at Lumeon
London, GB
Lumeon provides Care Pathway Management (CPM) solutions that enable healthcare organizations to efficiently coordinate healthcare delivery and quickly launch next-generation care experiences. Its industry-leading automation platform acts as the ‘auto-pilot’ for healthcare delivery, automatically handling routine care tasks, communicating with patients along the way, while assisting care teams to focus their time on those most at risk. Care teams are prompted to make decisions, take control and intervene when required. Lumeon’s CPM platform also seamlessly integrates and compliments provider investments in their Electronic Health Record (EHR) system.
More than 70 progressive health systems in the USA and Europe have deployed Lumeon’s multi-award-winning platform. Lumeon has been recognized in Modern Healthcare's Best Places to Work in Healthcare 2021. We offer competitive salaries, a generous benefits package and an amazing company culture with frequent Zoom company events and daily fun brought to you by many creative Slack channels.
Job Summary
This is a truly exciting opportunity to play an integral role in driving cultural change across the global organization and building a commercial HR function across the UK and US offices.
Reporting to COO, this role is responsible for all aspects of Lumeon’s People business, ensuring its People strategy and operations align to business objectives.
Under your leadership, the People function will partner with every team to recruit talent, develop leaders and mentors, manage performance, and create programs to bolster motivation and engagement.

Key Responsibilities

    • Collaborates with senior leadership to understand the organization’s goals and strategy related to culture, staffing, recruiting, and retention.
    • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support Lumeon’s strategy and operational needs and promote employee engagement and development.
    • Monitors and ensures the organization’s compliance with US and UK employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
    • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management and employees.
    • Builds strong professional relationships with employees across all levels of the business by providing first class HR support and coaching
    • Collects and analyses HR data and proposes and takes actions for improvements
    • Provide professional support and advice on a range of Employee Relations matters
    • Performs other duties as required.

Skills and Abilities

    • Commercial, proactive, and strategic mind-set who wants to drive transformation and change in a positive and challenging style
    • Thorough knowledge of talent acquisition, talent management, people development, ER, compensation and benefits, employee engagement and employment-related laws and regulations in the UK
    • Ability to organize, prioritize, and delegate tasks to meet deadlines in a fast paced environment
    • Excellent verbal and written communication skills and ability to communicate clearly and succinctly
    • Strong analytical and problem-solving skills
    • Strong coaching and leadership skills.
    • Ability to adapt to the needs of the organization and employees.
    • Proficient with Microsoft Office Suite
    • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Experience and Education

    • Strong HR expertise in business partnering with senior leaders, change management, design and development of a high performing organization in a high growth software/SaaS company
    • Bachelor’s degree in Human Resources, Business Administration, or related field required
    • At least five years of UK human resource management experience in a senior level capacity required.
    • Experience serving as a senior advisor to leadership on people related matters to ensure the company has the talent, processes/systems, and policies necessary to support our strategic and financial goals.
    • CIPD, SHRM-CP or SHRM-SCP preferred.

Lumeon Benefits & Perks

      • Private health insurance (AXA): 80% cash back of dentist fees up to £400. 80% cash back of optician fees up to £200 
      • Flexible work environment
      • Manager support for well-being
      • 25 days annual holiday
      • 4 paid Lumeon Care days for personal, family or community care
      • 8 paid national holidays
      • Pension with 5% match
      • Parental leave: 10 weeks of paid leave to recover from childbirth. 2 weeks of paid parental leave to bond with a new baby 
      • Cashplan (BUPA)
      • Cycle to work scheme
Working Culture
    • Working culture based on trust and collaboration: high level of autonomy (88% of our people said that they have the freedom to choose how to best perform their job) and high level of collaboration (94% of our people said It is easy to ask other members of their team for help.). For more on our culture, please check our careers page. 
Lumeon is an equal opportunity employer. All qualified applicants and employees will be considered for employment without regard to ethnicity, color, national origin, age, religion, sexual orientation, gender identity or expression, family or parental status, veteran status, neurodiversity status, disability status or any other basis protected by applicable law.